Customer satisfaction is AGRANA Fruit France’s core objective. Our ambition is to permanently improve our performance in terms of service, competitiveness and product quality. We have targeted a limited number of customers in order to concentrate our efforts and be able to adapt to their specific needs. Continued growth in our market share and volumes is the best indicator of our global performance.

1) A long term commitment

In our business, such an ambition can only be built with a long term vision. This is based on:

• A zero defect ambition, in line with the AGRANA Group strategy
• Extreme attention paid to the food safety of our products
• A permanent optimization of our resources and of our organization in order to deliver recurrent profitability and capacity to invest
• A sustainable growth approach: security, working conditions, staff employability; optimization of natural resources…

2) A continuous progress spirit

Each member of staff contributes directly or indirectly to quality improvement and to customer satisfaction:

• Compliance with good practices every day is the very basis of our quality policy.
• We all have Continuous progress in mind with a view to improving our organization and processes.
• We must continually demand high standards and ethics from ourselves our colleagues.

3) Adapted resources

We commit to give our teams the necessary resources to implement such policy, to reach the objectives and to continuously improve the quality system.

Our company aims to be both flexible, fast and innovative, while staying at the cutting edge of efficiency and rigorous standards.